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Troubleshooting

Why is the camera image blurry at night?

Many cameras give an excellent image by day and turn into white haze or an unreadable picture at night. The cause is usually not a fault in the camera but the reflection of its own light, a dirty lens, or its position. These are the most common causes and their remedies.

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Infrared reflection (the first cause)

Most cameras illuminate at night with infrared (IR). If there is a nearby wall, a ceiling, glass, or even dust in the air in front of it, that light returns to the lens and produces white haze. The remedy: move the camera away from nearby surfaces, and never shoot through glass — a window reflects the IR straight back onto the lens.

A dirty lens or a spider web

Dust, a fingerprint or a strand of web on the lens shows no effect by day, but at night it scatters the IR light and fogs the whole image. And spiders are drawn to the warmth and light of the camera, so they spin in front of it. Clean the lens gently with a soft cloth — that alone resolves many cases.

Condensation and humidity

In the humid climate of the Eastern Province, vapour can condense inside the camera housing or on the lens at dawn, fogging the image. A camera with a sealed housing (a suitable protection rating) and a correct installation reduces this; repeated condensation is a sign of a poor housing or a seal that was not made properly.

Backlight and glare

A strong floodlight or a lamp in the field of view creates glare that blinds part of the image and turns faces into black silhouettes. Adjust the camera away from direct light sources, or use a camera with wide dynamic range (WDR) to balance the exposure.

The type of night vision itself

If you want a clear colour image at night, an ordinary IR camera gives you black and white only. Colour night-vision cameras (such as ColorVu) need some ambient light to work in colour. Sometimes the “blur” is not a fault but the limits of the camera type against what you expect from it.

FAQ

What clients ask us.

Why does my camera go white and hazy at night?
Usually its own infrared light reflecting back off a nearby wall, ceiling, glass or dust. Move the camera away from close surfaces and never shoot through a window.
Can a camera film through a window at night?
Not usefully. The glass reflects the infrared straight onto the lens and produces haze. A camera meant to see outside is mounted outside, or the infrared is disabled and external lighting is relied on.
The image fogs at dawn and clears later — why?
Condensation inside the housing or on the lens in humid air. It points to a housing or a seal that is not properly sealed, and repeated condensation should be treated rather than tolerated.
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